Your privacy matters
This Privacy Policy explains what personal data we collect, why we need it, and how we keep it safe. By contacting us or using this website, you acknowledge this policy.
Introduction
NG Electrical Experts (“we”, “us”, “our”) provides electrical contracting services across London and surrounding areas. We are committed to handling personal information responsibly and in line with applicable UK data protection law, including the UK GDPR and the Data Protection Act 2018.
Information We Collect
We may collect personal information when you enquire, request a quote, book a service, enrol in training, or otherwise communicate with us. This can include:
- Name and contact details (phone, email, address)
- Project or property details needed to assess and deliver work
- Booking, scheduling, and service history information
- Payment and invoicing details where applicable
- Messages you send via forms, email, phone, or WhatsApp
How We Use Information
We use your information to respond to enquiries, prepare quotations, schedule and deliver electrical works, provide aftercare, and improve our customer service. We may also use contact details to send important service updates related to your job.
We do not sell your personal information to third parties for marketing.
Retention & Security
We keep personal data only for as long as needed for the purposes described above, including warranty, compliance, and accounting requirements. We apply reasonable technical and organisational measures to protect information against unauthorised access, loss, or misuse.
Your Rights
Depending on applicable law, you may have rights to access, correct, delete, or restrict use of your personal data, and to object to certain processing. To exercise these rights, contact us using the details below. We may need to verify your identity before responding.
Cookies & Website
Our website may use essential cookies or similar technologies to support basic functionality and performance. Analytics tools, if used, help us understand how visitors use the site so we can improve content and usability. You can control cookies through your browser settings.
Contact Us
For privacy questions or data requests: